Cisco^® Course Outlines

ICND (up to eight students)
Interconnecting Cisco Network Devices (ICND) is an instructor-led course presented by Cisco Systems, Inc., training partners to their end-user customers. This five-day course focuses on using Cisco Catalyst? switches and Cisco routers connected in local-area networks (LANs) and wide-area networks (WANs) typically found at small to medium network sites. Upon completion of this training course, students will be able to select, connect, configure, and troubleshoot the various Cisco networking devices. ICND is recommended training for individuals seeking certification as a Cisco Certified Network Associate (CCNA)

BSCI (up to eight students)
The BSCI 3.0 course is recommended training for individuals seeking certification as a Cisco Certified Network Professional (CCNP). In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially routers such as Cisco ISRs) according to the Campus Infrastructure module in the Enterprise Composite Network model. The routed network includes the most commonly used and emerging IP routing protocols.

BCMSN (up to eight students)
Building Cisco Multilayer Switched Networks (BCMSN) v3.0 is recommended training for individuals seeking certification as Cisco CCNP. In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially Catalyst Multilayer Switches) according to the Campus Infrastructure module in the Enterprise Composite Network model. The campus switched network includes converged IP data, IPC (voice), and Airspace WLAN (Wireless) connectivity.

ISCW (up to four students)
Implementing Secure Converged Wide Area Networks (ISCW) v1.0 is recommended training for individuals seeking certification as Cisco CCNP.  Learners will be able to secure and expand the reach of their enterprise network to teleworkers and remote sites. Focus is on securing remote access and VPN client configuration.

ONT (up to four students)
Optimizing Converged Cisco Networks (ONT) v1.0 is recommended training for individuals seeking certification as Cisco CCNP.  Training for skills in optimizing and providing effective QOS techniques in converged networks operating voice, wireless and security applications.

GWGK (up to four students)
The Gateway Gatekeeper course enhances the knowledge of the Systems Engineer on the implementation of Cisco gateways and gatekeepers to integrate a VoIP network with both PSTN and TDM equipment. This includes implementing dial plans and advanced gateway features such as SRST and DSP farms. The course also covers: implementing gatekeepers and directory gatekeepers to provide hierarchical dial plan resolution and call admission control; Class of Restriction; TCL Scripting for Auto Attendant; and, SRST.

QOS (up to eight students)
The Implementing Cisco Quality of Service (QOS) v2.1 course provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.
The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios.
The course also gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and implement efficient, optimized, and trouble-free multi-service networks.

The PLUS with QOS is we provide each group with their own CiscoWorks QPM management system to use for provisioning and monitoring QOS Policies.

CIPT1 and CIPT2 (up to eight students)
Cisco IP Telephony course focuses on the Cisco Call Manager and the devices that register to Cisco Call Manager to complete a Cisco IP Telephony solution. The course begins with design details and best practices for clustering and the various deployment options and includes installation and upgrade information and exercises. The various components of Call Manager are discussed, as are the devices that constitute an IP telephony solution. To ensure an the student leaves with an understanding of the entire solution an overview of gateways is provided and route plans are covered in depth. The course provides detailed information on the Call Manager services and configuration exercises. Various methods of Call Manager administration are covered in the course as well as troubleshooting methods. The lesson on integrating applications is a natural extension of the material from the Call Manager to the IP telephony solution. The course includes hands-on laboratory exercises through out that challenge the student to install, configure and monitor a Cisco Call Manager cluster of components.  The new CIPT course will be offered when available and is eight days in length, broken up into two sections, with advanced CallManager features highlighted in the second three day session.

CVOICE (up to eight students)
CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level.  CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs.

IPTT (up to four students)
IPTT v4.0 practices troubleshooting skills for administrators and engineers who support IP Telephony installations. IPTT prepares for one of the exams required for the IP Telephony Operations Specialization and Certification. The course revision number is skipping from v2.0 to v4.0 to acknowledge that both the Unity and the Call Manager software used in the course are version 4.X.

BGP (up to eight students)
The Configuring BGP on Cisco Routers (BGP) v3.2 course provides students with in-depth knowledge of BGP, the routing protocol that is one of the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). This curriculum covers the theory of BGP, configuration of BGP on Cisco IOS routers, detailed troubleshooting information and hands-on exercises that provide students with the skills needed to configure and troubleshoot BGP networks in customer environments. Different service solutions in the curriculum cover BGP network design issues and usage rules for various BGP features preparing students to design and implement efficient, optimal and trouble free BGP networks.

IPTX (up to four students)
IPTX 2.0 is a five day course that teaches how to install, configure and troubleshoot Cisco CallManager Express and Cisco Unity Express. Target audience is expected to have CCNA level skills but no voice or VOIP knowledge.

AVVID Workshop (up to four students)  Great Value!!!  Six Days, Two Courses, One Price, $2995.
The AVVID Workshop is a six day course combining components of both the QOS and CVOICE classes with the added integration of Cisco Call Manager  into the PSTN world including the configuration of SRST.

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